Thursday 16 October 2014

How Many Blind, Deaf, Low IQ Friends Do You Have?




(8 Apr)

            How many blind, deaf or low IQ people work in your office? Do you know anyone who's handicapped? No? Do you wear specs? Have you ever failed an exam? Do you get hurt easily? You got it... all of us have a level of disability, sometimes visible and difficult to live with, others not easily noticed.

            Those who have come across disability but aren't familiar with it, feel bad for the disabled person but don't know what to do. “How do I speak to someone who's blind? What do I talk about?” If the person is spastic and drooling, there's awkwardness. Should I help? How? If the person is deaf, it is more than likely that the speech is also affected. One is so used to seeing it being ridiculed in badly made films, that one might even feel like giggling. That's about the cruelest thing one could do. Often, one doesn't have the patience to hear the person through and tries to guess what the person might want. A need to help translates into an acute 'poor thing' syndrome. All of this can be avoided if one understands certain basic good manners.

            Let's take the blind first. If someone who is blind is near you, perhaps needs your help, remember that s/he can hear and everything must be told to him or her. Give a constant aankhon-dekha haal commentary, the kind the cricket commentators do on radio. “Watch out to the left, there's a stool there, take two steps to the right, be careful of the step in front of you, there's a door on the left. We have here in the room my mother, your aunt, Prof. Xyz, your friend Mr. Pqr... etc.” That's the only way to help them. If you say 'follow me', it's meaningless. Don't hesitate to give details: “Prof's looking nice in his new kurta.. or mother's put lots of food on the table, you can sit at this end, here's the chair...” and put the blind person's hand on the chair. The blind person's hand is like an antenna (the white cane is an extended antenna). If you have to lead the way, guide the blind person to hold on to your elbow. You don't hold the person, let the person hold you. Then you lead the way, talking all the time.
            Next the deaf. They can see, so the guidance required is less. With or without hearing aid, they need to see your lips, so turn and face them when you are talking to them. No need to talk loudly, no need to make exaggerated mouth movements to get them to understand. Speak in your normal voice and in a normal way in a language the person understands. S/he will be able to follow. If the person is speaking and you can't understand, tell her or him, there may be a different way to communicate.
            If the handicapped person you are with is not able to walk, ask if the person wants help. Don't assume what help is needed, because they are used to dealing with situations and you may be coming in the way. Worse, you may compromise their dignity. Respect them as you would respect anyone else.
            Even moderately spastic people are looked upon with pity. There's no need for pity. There's a need to understand their needs, that's all. If a person is on a wheelchair, again, ask whether the person needs help. If s/he does, s/he'll tell you. There is a method in handling wheelchairs. If you are going downwards on a ramp, face the upper side, keep the wheelchair in front of you and move backwards. Less chances of slipping and no chance of the person on the wheelchair getting injured. Start moving only after the brakes are off. Consider, also, that a person on a wheelchair can't reach out, can't stand, so make sure cups, books, computers are at a convenient height. Oh, one more thing: don't use the wheelchair as a trolley for your purse or shopping bag. That's rude.
            Handicapped people have the same intelligence and emotions as you or I. They get angry, they laugh, fall in love, tell jokes, cry, eat, sleep, and form opinions. There are conditions when the IQ is low or the person has autism: they, too, need to be dealt with sensitively. If you don't like to be called fat or pimply or busty or hairy or buckteeth, neither does anyone like to be called retard or dyslexic. And the levels are so different.
            All disabilities exist in degrees. Anyone who wears specs is visually impaired. Anyone who has injured a limb or is suffering from an illness is handicapped, albeit temporarily. Many disabilities can be dealt with deaf people can do a very good job with computers. The blind can be expert physiotherapists. Some mentally challenged persons have been trained and employed as primary school teachers' assistants. People with cerebral palsy have done their PhDs. The productivity depends on the skills possible and skills taught. Employers must bear that in mind, that at the end of the day, if the person can deliver what is required, it matters not whether the person is 'normal' or not.
            There are people who believe (and it's only a belief, unproven!!) that the condition, whatever it may be, is due to God's will or because of a bad past-life karma. Why should that stop us from being sensitive and helpful? It helps, though, to know the causes of disabilities so that they can be prevented in future generations (marrying amongst close cousins, for example). Genetic counselling and testing helps. But that's beyond the scope of this article.
            For now, I sign off... comforted in the thought that many queries, some apprehensions regarding the handicapped have been dealt with.  
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